PwC Indonesia Healthcare sector moves from transformation to resilience

Indonesia’s healthcare sector is entering a new phase, shaped by demographic shifts, rising patient expectations, and rapid technological advancement. As providers navigate a complex landscape across public and private systems, resilience is becoming as critical as transformation.

As highlighted by Eric Darmawan, PwC Indonesia Healthcare Leader, healthcare organisations can unlock growth and improve quality by scaling networks, localising centres of excellence, and strengthening partnerships with pharmaceutical companies and insurers, while benchmarking against international standards. At the same time, accelerating digital transformation through AI, automation and workforce upskilling can enhance efficiency and address critical gaps.

Looking ahead, strengthening supply chains, adopting alternative reimbursement models, and advancing innovative financing will be key to building a more resilient system and positioning Indonesia as a competitive medical tourism destination.

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