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Unilever Indonesia Records + 1.7% Growth in Domestic Retail Sales in the Current Year
PT Unilever Indonesia, Tbk. (The “Company”) announced its financial performance report for the year September 2020 (unaudited). In the current year to September 2020, the Company managed to record a net sale of IDR 32.4 trillion, an increase of 0.3% compared to the same period in the previous year. This sales growth was driven by domestic sales growth of 0.8%. In the midst of a prolonged pandemic, a contracting market, and increasingly severe challenges, the Company continues to demonstrate its ability to continue to grow. The Company recorded a positive increase in domestic retail sales (without UFS) of 1.7% in the current year to September 2020. This growth was driven by an increase in sales of health and hygiene products, in line with the increasing public awareness of the importance of health during the pandemic. Meanwhile, Unilever Food Solutions (UFS), which is a Business to Business (B2B) unit of companies serving Hotels and Restaurants, is still experiencing a decline, although there are signs of improvement with the gradual relaxation of Large-Scale Social Restrictions (PSBB) in various regions in Indonesia. In the current year to September 2020, the Company also managed to record a net profit of IDR 5.4 trillion.
This result is achieved by the existence of optimization steps in several aspects, including listening to and answering to consumer needs through innovations that are executed agile to drive sales and also tightening operating costs. Hemant Bakshi, President Director of PT Unilever Indonesia, Tbk. said "In the midst of a prolonged pandemic, we remain consistently focused on three things, namely ensuring the health and safety of employees, responding to the needs of consumers and customers, and continuing to contribute to Indonesian society. Although it is difficult to predict how long this pandemic will last, our priority remains the same and consistent, which is to build a business that is able to compete in difficult times like this. "
AXA Mandiri Strengthens Business Processes and Information Technology
PT AXA Mandiri Financial Services (AXA Mandiri) strengthens service infrastructure and business processes in the face of the dynamics of the national economy, as a result of the Covid-19 pandemic. In carrying out business processes, AXA Mandiri sets high standards, one of which is to equip marketers with thorough knowledge of the product and a series of processes that must be passed, before they can finally help customers plan their long-term protection. According to AXA Mandiri Compliance Director Rudy Kamdani, one of the ways to ensure the quality of marketers is the No Pass No Sell method, where marketers are required to attend training and pass tests, before being able to market the newly launched insurance product. "In addition, we also continue to improve their capabilities, not only related to product understanding, but also soft skills that will help enrich their individual qualities. In addition, the company's information technology system will also be improved, and it is hoped that it can improve service quality to customers and sales of AXA Mandiri policies, "added Rudy.